Module 5 - Human Resources

Intro | Mod. 1 | Mod. 2 | Mod. 3 | Mod. 4 | Mod. 5 | Mod. 6 | Mod. 7 | Mod. 8 | Mod. 9 | Mod. 10

 

This module includes:

  • 15 templates (supporting documents)
  • 1 video (walking you through the documents)

In this module, we’ll discuss how to have a well-functioning human resources system. Proper management of human resources helps to create a positive work environment and to avoid costly and unnecessary employee turnover. The tools and techniques shared in this video are tailored toward grocery stores but could be applicable to a host of other business types.

When running a grocery store, turnover in your staff can feel like the very last thing you need. This video contains a package of tools aimed at helping minimize turnover and helping employees to find a place within your organization where they can stay, grow, and develop – long term. Good human resources management means that the training you invest into your staff will pay off for years to come, saving you valuable time and money.

This video looks primarily at the human resources concepts document but we’ll cover the rest of the templates as we go. There are extra templates available for this module in order to offer an abundance of ideas! The amount of time, effort, and resources that you want to put into your human resources management is a strategic business decision for you to make.

 

Supporting Documentation

Human Resources Concepts

This document is an overall guide to all of the human resources ideas, tools, and techniques covered in the video.

Store Manager Job Description Template

This template outlines the necessary components of a job listing for store manager.

Management Team Responsibilities Template

Use this template to keep track of which managers are in charge of which tasks to ensure that everything gets accomplished without any one manager's plate being too full.

Lunch Manager Job Description Template

This template outlines the necessary components of a job listing for lunch manager.

Multi-Functional Full Time Position Template

This template outlines the necessary components of a general full time job listing that could be used for a range of positions.

Interview Process and Advertising Template

This document serves as a guide to the interview and hiring process, detailing the steps involved and how to advertise the job opening in the first place.

Job Application Template

This template shows important fields to include in a job application to get the most necessary information needed from applicants.

Training Competencies by Department Template

As part of job specific training, this template is divided into tabs by department and lists all of the different trainings that need to take place for staff in the respective departments and leaves room for tracking the completion of necessary training.

Opening Training Matrix Template

The operations of opening a store differ from the operations of running a store, so this template aims to schedule and track all of the different tasks and events needing to happen in order to open your store.

Training Log Template

This template provides a space to keep track of frequently asked questions or recurring issues and to integrate answers or solutions into the training process.

Performance Review - All Employees Template

Use this template as a guide to receiving meaningful feedback when hosting general employee reviews.

Performance Review - Manager Employee Template

Use this template as a guide to receiving meaningful feedback and a better understanding of managerial needs when hosting manager employee reviews.

Strengths Report Template

This template can be used when conducting a Strengths Finder report amongst staff members to categorize employees by strengths determined by the test, offering a more comprehensive understanding of the overall strengths and limitations of your team.

Scavenger Hunt Template

This template can be printed off and used for a scavenger hunt as an icebreaker activity - or used as an example from which to create your own!

Round Robin Trainings Template

This fun training activity also gets work done! Use this template as an example for how to organize a round robin group training activity.

Timestamps

Click here to access a PDF listing the video timestamps.

 

References

Kansas Labor Laws

 

Brand names appearing in this training are for product identification purposes only. No endorsement is intended, nor is criticism implied of similar products not mentioned.
Content curated and presented by Carly Whorton. Carly can be reached at carlywhorton@gmail.com.
Video editing credit goes to Maddie Billings. Maddie can be reached at maddiebillings14@gmail.com.